ELC Teaching Trust Building

New ICE train-the-trainer courses Coming UpIntercultural Competence Training:
Using Both Classroom Techniques and Blended Learning

BERLIN Saturday 7th / Sunday 8th October 2017

FRANKFURT / MAIN Saturday 20th / Sunday  21st January 2018

 

Teaching trust-building is important when it comes to preparing professionals and students for intercultural encounters of all kinds. Our focus in doing so lies on first/second/third encounters, since often it is during the initial phase of relationships that trust-building succeeds or fails.

The topics we address in our intercultural training principally focus on ‘difficult’ FUNCTIONS which, in intercultural environments, may prevent a trustful relationship from developing. Typical examples are criticizing, refusing, giving advice, giving/accepting compliments etc. which follow different ’cultural scripts’ and, thus, have been a frequent source of culture-based misunderstanding.

Other DISCOURSE FEATURES addressed in the course are Directness, Enthusiasm, Formality, Assertiveness, Self-promotion, Personal   disclosure etc. which may contribute to mutual trust-building, or the opposite.

Critical issues connected with GENDER, HIERARCHY and CONFLICT are also addressed. Although highly sensitive subjects in any context, they bear particular risks when culture-based values, roles and identities clash.

Case studies are used to demonstrate the importance of appropriate communication both at PERSONAL and ORGANISATIONAL levels. Well-researched examples are e.g. the DaimlerChrysler take-over, the BMW-Rover merger, the LA Riots of 1992 and others. More recent examples include the AirFrance-KLM culture clash, or, as an example of successful intercultural corporate co-operation, the Renault-Nissan collaboration.

The ICE Blended Learning course includes exercises, role plays and case studies to practise a variety of communication strategies both in BRITISH-AMERICAN and in INTERNATIONAL ENGLISH which may help to establish trustful relationships in a great variety of international situations.

Contact ELC; info@elc-consult.com

 

 

 

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Film of ELC Webinar; Identity – Values – Language – Culture? Methods and Materials for Teaching Intercultural Competence in English

 

ELC Screen Jpeg

To watch the film click here; https://vimeo.com/224431112

Dr. Judith Mader and Dr. Rudi Camerer Broadcast from Frankfurt on the schools of thinking around culture, where the problems lie, effective blending learning methods, the use of critical incidents and case studies and how a combination of “home” work and classroom discussion for individuals or groups can work successfully.

If you enjoy the show and want to experience the ELC ICE course for yourself, feel free to contact Rudi at; R.Camerer@elc-consult.com

12 Training Film Clips – Culture, Leadership and Teams – Resources For Your Classroom

Training Resource Films – Intercultural Exchange, Diversity in Work, Leadership and Coaching, Conflict and Debate & the Power of the Individual in Business.

12 Films to use in your classroom

12 Films to use in your classroom

1, Wild Tales (2014) 6 Tales of Revenge. Directors – Pedro Almadova & Damian Szifran

Training Themes; Revenge, risk taking, morality in business and relationships

https://www.youtube.com/watch?v=cNURIZWLm1M&list=PLhbb3wdghNhRk69plSRI2BMy5aXING4G-&index=1

2, The BP Coffee Spill – Humourous Metaphor – UCB Comedy Channel Team

Training Theme – Introducing a difficult topic into the training room.

https://www.youtube.com/watch?v=2AAa0gd7ClM

3, Morning Glory (2010) – First Meeting Scene – Rachel McAdams, Diane Keaton. Directed by Roger Michell

Training Themes; Multi – Focus orientation, assumptions about youth, change, active listening, testing authority & managing in chaos.

https://www.youtube.com/watch?v=EWrw5ogawS8

4, Recursos Humanos (2013) Rosio Manzano, Xavier Pamies, Director Juan Alvarez Llados

Training Themes, Sexual harassment, trading favours, wielding power and gender assumptions, bias and prejudice.

https://www.youtube.com/watch?v=rS7PM9AUFjQ

5, Deloitte Diversity & Inclusion in Business (2015) Deloitte University Press

Training Theme – Diversity, inclusion, values in business

https://www.youtube.com/watch?v=7G0OUHnCudw

6, House of Cards (2014) Frank Underwood Ruthlessness Kevin Spacey, Netflix

Training Theme – Power, corruption, manipulation & ethics

https://www.youtube.com/watch?v=a5Ha3IWeXOo

7, Suits – A Different Kind of Power – Donna Poulson – Sarah Rafferty, Netflix

Training Theme – Alternative sources of power, female roles – defined, prescribed and actual in business.

https://www.youtube.com/watch?v=lfX_lXvi008

8, The Intern (2015) – Robert De Niro, Anne Hathaway

Training Theme – Age discrimination & diversity.

https://www.youtube.com/watch?v=t6p2exVZttE

9, Erin Brokovich (2000) – Julia Roberts, Veanne Cox. Directory Steven Soderburgh – “F*cking Ugly Shoes”

Training Theme – Social status, educational prejudice and the consequences of assumptions.

https://www.youtube.com/watch?v=AZMg4vFcRQs

10, Andrew Stanton (Writer of Toy Story) – The Clues in the Story TED (2014)

McGregor the…

Training Theme – Reputation, story telling & humour.

https://www.youtube.com/watch?v=KxDwieKpawg

11, Finding Forrester (2000) Murray F. Abrahams, Rob Brown, Sean Connery. Director – Gus Van Sant

Training Themes; Assumptions about scholarship students and social status,

white privilege, institutional compliance, rules, power & race.

https://www.youtube.com/watch?v=xSnraJOeOyM

12, Any Given Sunday (1999) – Motivation Speech – Al Pacino. Director – Oliver Stone

Training Themes – Responsibility, consequences, reputation, coaching, leadership, accountability, sacrifice, personal choice, motivation, power & salvation.

https://www.youtube.com/watch?v=m_iKg7nutNY

Please share and let us spread the word.

A Big thanks to all those that contributed to this list and those that took the time to prepare the work for YouTube.

Trainer Resources – 6 Ice Breaker Exercises for Intercultural Trainers

Here are 6 high energy ice breaker training exercises that will work well for intercultural facilitators wishing to get a group to interact together, explore their communication styles and to promote the process of self-refection.

They are mostly light on equipment and quick to set up (the last one requires a little more effort the first time you prepare it.)

Please feel free to try them out and tell us how you get on…

  1. Helium Stickhttps://www.youtube.com/watch?v=RXI-C4jQXVk

Thanks to The Works Manager for making and showing the film.

Equipment – A tent pole or flip chart sheet rolled up diagonally for maximum length.

Ice Breaker Training Exercises

Ice Breaker Training Exercises

  1. The Ball Game https://www.youtube.com/watch?v=rva3wRvpS_4

Thanks to Rhema Resource Centre for filming and showing the film.

Equipment – Juggling balls, Stopwatch.

  1. Potato Icebreakerhttps://www.youtube.com/watch?v=PrWVqLzNywA

Thanks to Anna Sabramowicz for the demonstration and talking us through the debrief.

Equipment – Potatoes and strong drinking straws.

Originator; Ken Bellemare ‪http://www.kenbellemare.com/

  1. Blindfold Team Pen https://www.youtube.com/watch?v=eajjqotwsF4

Equipment – Blindfolds, Marker Pen, Duct Tape

Sample instruction – Draw “Unity + a Smiley”

  1. The Coin Gamehttps://www.youtube.com/watch?v=PaUzvtleCSU

Thanks to Rob Jackson at Magnovo for the talk through.

Equipment – Handful of coins handed out – one to each participant.

  1. Human Bingo / Diversity Bingo / Get to know you Bingo

https://www.youtube.com/watch?v=Uw41k-a77FQ

Thanks to Paul Holdsworth – English for Asia for making and showing the film.

Equipment – 1 A4 sheet per participant with 4 X 4 box table containing questions.

Debrief – Here the facilitator can illicit observations, thoughts and feelings from the participants.

Fun – Who enjoyed the exercise? What was enjoyable? What appealed to you most? Were there any surprises? Who did NOT enjoy it? What were the negative aspects of this game for you?

Process – What was this exercise about? What do you think the inventor was trying to achieve? How did you do it? What was the biggest obstacle? How did you overcome the biggest obstacle? What helped you to succeed? What released the energy for you.

Motivation – What did you feel at the beginning? What was the low point of the exercise for you? Do you feel you have achieved something? Would you like to do this again? Do you know anyone who would like to do this exercise? And Why?

Reflection – People approach this task in different ways – Why do you think you did it the way that you did it? Did other participants do it a different way? Why did they do it that way? What part did diversity / culture play in your different approaches?

We wish you well in trying out these icebreakers. Good luck and do feel free to share your results and stories.