Internship Opportunity – 3-month Full time CEDR Foundation internship to work on research projects on Diversity & Inclusion and consumer understanding of Fairness

CEDR – The Centre for Effective Dispute Resolution Role.

SIETAR UK Friend CEDR – The Centre for Effective Dispute Resolution is looking for a full-term intern for a Diversity and Inclusion Research project for 3 months in the period from mid-May to August 2018 and will pay up to £4,500 for five days a week of work.

The projects are the intern will be working on are:

  • A project looking at understanding the barriers to Diversity & Inclusion within the UK mediator profession (3 days per week);
  • A project looking at understanding how consumers perceive fairness and acceptance of decisions within alternative dispute resolution (2 days per week).

Who are CEDR?

Cedr Logo

The Centre for Effective Dispute Resolution (CEDR) is an independent, non-profit organisation with a mission to cut the cost of conflict and create choice and capability in dispute prevention and resolution.

For over 25 years, CEDR have set the standard for dispute resolution and conflict management with our leading mediation, consultancy and training services:

CEDR Skills offers leading expertise in consultancy, training, and coaching to enhance skills and capability in negotiation and conflict management, including the leading internationally recognised Mediator Skills Training and Accreditation programme.

CEDR Dispute Resolution Services – Commercial, the largest independent alternative dispute resolution body in Europe.

CEDR Dispute Resolution Services – Consumer, provides adjudication for many thousands of consumer complaints each year.

Our Foundation undertakes innovation and research in the area of conflict, as part of our not-for-profit work.

CEDR employs around 60 people, and we also work with well over 100 self-employed mediators, trainers and consultants on a regular basis.

The Role

The intern will be working closely with the Diversity and Inclusion project team. The primary function of the intern will be to focus on a literature review of Diversity and Inclusion research within the legal and alternative dispute resolution fields with the aim of providing a report to inform the next stage of the project. This role includes a variety of tasks and duties including:

Data Analysis


*Desktop research

*Review of literature

*Review of other data sources, such as surveys etc.

Content Creation
 Producing of regular summaries of the research outcomes
Creation of a report on the research outcomes

Experience and skills required;

Interest in pursuing diversity with ideally previous experience in researching this area (eg. university dissertation/essay in area; or work report)

*Interest in in pursuing diversity with ideally previous experience in researching this area (e.g. university dissertation/essay in area; or work report)

*Strong expertise and skills in research methodology and report writing, including excellent use of English

*Impeccable organisational skills, including the ability to plan ahead and anticipate potential problems

*Ability to prioritise and adhere to deadlines and work under pressure

*IT literacy (Windows XP/Microsoft Office/database/E-mail)

*High level of accuracy and attention to detail

*Good communication skills and able to engage with different stakeholders on the project

Personal requirements

The successful candidate will be professional in attitude and appearance with excellent interpersonal skills. They must maintain strict confidentiality in performing their role since a large proportion of data is highly sensitive. It is also essential that they have the following:

*Capable of working using own initiative with minimal supervision, but also able to be an effective part of the team

*Flexible attitude to a workload that might change and develop

*Good time management

*Proactive approach to work

CEDR is an equal opportunities employer and encourages applications from all sections of society

Duration

Start: early May (as soon as possible)

Research phase completed by Mid August

Full time role.

For full details and instructions on how to apply click on the link;

https://www.cedr.com/docslib/CEDR_Foundation_internship_-_May-August_2018_.pdf

 

Advertisements

Independent intercultural trainers and coaches – What are you planning for 2016?

The season for the social gathering of trainers and coaches is about to begin. There will be some wonderful events. And, as the red wine flows half of the trainers and coaches in any group will start to quietly complain – about the number of days they got this year, the fees they received per subcontract day and how their income is not necessarily keeping up with rent or the cost of bringing up children.

Happy family in autumn park

“We are happy and have enough money!!!”

The truth is, independent trainers and coaches risk getting caught in a 5-part trap.

  1. Discounts – Volume training providers are paying subcontractors an ever decreasing amount of training money in real terms. The promise of volume attracts high potential individuals who sacrifice a lot of time and a little pride to travel hard, work hard but not necessarily to earn hard.
  1. Scarcity of time – Following on from cheap training days, the downward spiral demands sacrificing more of your 200 days a year to delivering discounted training, leaving less time to develop your own ideas for outstanding training material, to build your own network and to win your own customers.
  1. Brand – The more time you spend as a subcontractor the less opportunity you are taking to develop, what is potentially, your most valuable attribute – you, your brand, your reputation and a healthy market perception of your value (which is PREMIUM in case you needed reminding!)
  1. Assets – When you use other people’s material you are gaining valuable experience but you are not necessarily spending time creating your own capital assets. You are not creating training products that stand as INTELLECTUAL PROPERTY – ones that attract a premium fee from quality customers.
  1. Networking – With each flight, train or car journey coming back from a distant subcontract customer you are giving away your travel time for free and missing the opportunity to build your social and professional connections in a way that will generate better income.

Don’t get me wrong. A blend of subcontract days with premium direct training days provides an amazing variety of experience, a great income and the opportunity to do more of what you love. My point is simple. Most people slide into the trap of too much subcontract and not enough premium. Or… No premium days at all!

All this can change. The post headline enquires as to your plans for 2016. As part of your relaxing downtime with family and friends over the Christmas break, will you be thinking of up scaling and upgrading your business next year? Will you be taking out your pen and Moleskine and making ambitious plans? And will these plans convert into solid actions? And will these actions result in getting paid more for delivering premium training days?

There are many suggestions and insights that can help. Here are just three?

  1. Create a Product for Prospects – Take the time to write a white paper, executive briefing document or community resource that will be appreciated by your target market. Put it on a website or in a newsletter and ask a small action in return – request an e mail or entering the prospect’s first name and e mail in a box. This simple trade moves your prospect from observer to light action taker.
  1. Market not product – By making a subtle shift away from talking about the unique qualities of YOU it is possible to engage with more senior decision makers (as opposed to battling with middle ranking L&D professionals that only have the power to say “No!” and not the insight to sponsor you within their organisation.) Invest effort in looking at the bigger picture and collect irresistible data and stories that will be of genuine interest to business heads. Engage them in adult debate about market threats and challenges. This will give you the opportunity to position your offering as a solution to their current pain.
  1. Charge more – The moment your start to value yourself more highly, the market will increase their perceived value of you as well. It is time to stop the scarcity script and acknowledge your own incredible depth of experience and charge accordingly…

When you think about it, €20,000 would make quite a difference to you next year. €10,000 would make a difference to you next year. For many independent trainers, €5,000 extra would make a difference next year. That is only TWO premium training days!

If the Intercultural Training Channel Community are interested in this topic, I will expand its prominence in the newsletter over the coming months. Ideas include concrete suggestions for improving your consultative selling skills, webinars that tackle the specific marketing, networking and selling issues you face and running more Consultative Selling Boot Camps in both Amsterdam and London in 2016.

Please feel free to indicate your level of interest, and tell me what particular topics would be of most value to you. It will be great to be guided by the reader as to the topics you wish to learn about. I look forward to hearing from you.

E-mail me at matthew.hill@hillnetworks.com