Request for input by PhD Candidate Luisa Weinzierl
I am researching for my doctorate at the Department of Management and Social Sciences, St. Mary’s University, London. I want to interview people who regularly work in multinational teams, where the language of discussion is not the mother tongue of several participants.
Here are some examples of what people in this situation say:
“People dismiss what I say at meetings because my spoken English is so slow and my accent is not very good. I often feel ignored so I give up – I stop going to meetings and just speak with my native Japanese colleagues. (Non-native English speaker at an American company)”
“Sometimes the English native speakers just ignore us. They forget that we are trying to speak their language. They become impatient with us when we are searching for words or go back to our native language – just to say what we need to say. Last week, our manager just left the meeting and told us to get a translator!” (Native Urdu speaker at an English company)
See Luisa’s YouTube Video – https://www.youtube.com/watch?v=Rl42meuJcEc&feature=youtu.be
With advances in technology and the increasing pace of globalization, multinationals rely increasingly the collaboration of teams around the world. These teams may operate virtually, across time zones and may be required to use a common language. But how good is the communication?
Research has uncovered serious negative emotions fueled by language barriers. Depending on language competence, team members can feel insecure and embarrassed when communicating with colleagues. A feeling of exclusion and even communication avoidance may lead to disruption in the team and loss of trust between native and non-native speakers. Usually, bridging the language gap falls to the team leader.
If you are a leader of one or more such teams, or a member of one or more teams where the meeting language is not your native language, or where the meeting language is your native language but there are several non-native speakers of your language, please take part in my study.
If you take part in this study, you will be interviewed for about half an hour, face to face or by Skype or a similar channel. If you take part in my study, you will receive a copy of my research report. To take part in this study, please contact me on:
Mobile: +44 7887 984874
Looking forward to hearing from you.