Research into how language and culture affect how multinational teams work –

Request for input by PhD Candidate Luisa Weinzierl

Luisa Weinzierl

I am researching for my doctorate at the Department of Management and Social Sciences, St. Mary’s University, London. I want to interview people who regularly work in multinational teams, where the language of discussion is not the mother tongue of several participants.

Here are some examples of what people in this situation say:

“People dismiss what I say at meetings because my spoken English is so slow and my accent is not very good. I often feel ignored so I give up – I stop going to meetings and just speak with my native Japanese colleagues. (Non-native English speaker at an American company)”

“Sometimes the English native speakers just ignore us. They forget that we are trying to speak their language. They become impatient with us when we are searching for words or go back to our native language – just to say what we need to say. Last week, our manager just left the meeting and told us to get a translator!” (Native Urdu speaker at an English company)

See Luisa’s YouTube Video – https://www.youtube.com/watch?v=Rl42meuJcEc&feature=youtu.be

With advances in technology and the increasing pace of globalization, multinationals rely increasingly the collaboration of teams around the world. These teams may operate virtually, across time zones and may be required to use a common language. But how good is the communication?

Research has uncovered serious negative emotions fueled by language barriers. Depending on language competence, team members can feel insecure and embarrassed when communicating with colleagues. A feeling of exclusion and even communication avoidance may lead to disruption in the team and loss of trust between native and non-native speakers. Usually, bridging the language gap falls to the team leader.

If you are a leader of one or more such teams, or a member of one or more teams where the meeting language is not your native language, or where the meeting language is your native language but there are several non-native speakers of your language, please take part in my study.

If you take part in this study, you will be interviewed for about half an hour, face to face or by Skype or a similar channel. If you take part in my study, you will receive a copy of my research report. To take part in this study, please contact me on:

Mobile: +44 7887 984874

Email: 176092@live.stmarys.ac.uk

Looking forward to hearing from you.

Luisa Weinzierl

Advertisements

Internship Opportunity – 3-month Full time CEDR Foundation internship to work on research projects on Diversity & Inclusion and consumer understanding of Fairness

CEDR – The Centre for Effective Dispute Resolution Role.

SIETAR UK Friend CEDR – The Centre for Effective Dispute Resolution is looking for a full-term intern for a Diversity and Inclusion Research project for 3 months in the period from mid-May to August 2018 and will pay up to £4,500 for five days a week of work.

The projects are the intern will be working on are:

  • A project looking at understanding the barriers to Diversity & Inclusion within the UK mediator profession (3 days per week);
  • A project looking at understanding how consumers perceive fairness and acceptance of decisions within alternative dispute resolution (2 days per week).

Who are CEDR?

Cedr Logo

The Centre for Effective Dispute Resolution (CEDR) is an independent, non-profit organisation with a mission to cut the cost of conflict and create choice and capability in dispute prevention and resolution.

For over 25 years, CEDR have set the standard for dispute resolution and conflict management with our leading mediation, consultancy and training services:

CEDR Skills offers leading expertise in consultancy, training, and coaching to enhance skills and capability in negotiation and conflict management, including the leading internationally recognised Mediator Skills Training and Accreditation programme.

CEDR Dispute Resolution Services – Commercial, the largest independent alternative dispute resolution body in Europe.

CEDR Dispute Resolution Services – Consumer, provides adjudication for many thousands of consumer complaints each year.

Our Foundation undertakes innovation and research in the area of conflict, as part of our not-for-profit work.

CEDR employs around 60 people, and we also work with well over 100 self-employed mediators, trainers and consultants on a regular basis.

The Role

The intern will be working closely with the Diversity and Inclusion project team. The primary function of the intern will be to focus on a literature review of Diversity and Inclusion research within the legal and alternative dispute resolution fields with the aim of providing a report to inform the next stage of the project. This role includes a variety of tasks and duties including:

Data Analysis


*Desktop research

*Review of literature

*Review of other data sources, such as surveys etc.

Content Creation
 Producing of regular summaries of the research outcomes
Creation of a report on the research outcomes

Experience and skills required;

Interest in pursuing diversity with ideally previous experience in researching this area (eg. university dissertation/essay in area; or work report)

*Interest in in pursuing diversity with ideally previous experience in researching this area (e.g. university dissertation/essay in area; or work report)

*Strong expertise and skills in research methodology and report writing, including excellent use of English

*Impeccable organisational skills, including the ability to plan ahead and anticipate potential problems

*Ability to prioritise and adhere to deadlines and work under pressure

*IT literacy (Windows XP/Microsoft Office/database/E-mail)

*High level of accuracy and attention to detail

*Good communication skills and able to engage with different stakeholders on the project

Personal requirements

The successful candidate will be professional in attitude and appearance with excellent interpersonal skills. They must maintain strict confidentiality in performing their role since a large proportion of data is highly sensitive. It is also essential that they have the following:

*Capable of working using own initiative with minimal supervision, but also able to be an effective part of the team

*Flexible attitude to a workload that might change and develop

*Good time management

*Proactive approach to work

CEDR is an equal opportunities employer and encourages applications from all sections of society

Duration

Start: early May (as soon as possible)

Research phase completed by Mid August

Full time role.

For full details and instructions on how to apply click on the link;

https://www.cedr.com/docslib/CEDR_Foundation_internship_-_May-August_2018_.pdf